iEasy Voice Response

When your phones ring, what’s the customer’s experience when the call is answered? Can your customers feel fully satisfied WITHOUT actually speaking to an operator? Can they serve themselves?
With our Customizable Inbound Solutions, your customers will find that getting information is literally at their fingertips and when they do decide to speak to the operator, it is to say “Thank You for the excellent service received”... More

Customizable Outbound Solutions

Ever had a situation where multiple customers need to be reached within a limited time frame, yet there just are not enough agents to get the information out within the time period?
Whenever the need arises and contact has to be made with your customers, automation is an easy and efficient option. Our Customizable Outbound Solutions are tailored to meet your needs and employs the high level capability of auto dialing. Our systems can be integrated with your customer information database and a call placed to a customer based on your ... More

iEasy Mail

For the constantly mobile businessperson, IVS has developed the interactively easy voice messaging system called iEasy Mail. iEasy Mail is a PC based messaging system that meets today's communication needs for small and medium-size businesses. Built on Dialogic technology with a reliable and scalable IVR engine, IVS provides a powerful communication tool that can be integrated with any PBX or Key System, including Nortel Meridian and Norstar, Mitel, Avaya DEFINITY, Seimens, Hicom and CBX 9000 Series Systems... More

iEasy AutoAttendant

With the growing demand for consistency in quality of customer service and speedy and efficient service offerings, iEasy Automated Attendant is the perfect communication tool to effectively meet these fundamental requirements.... More